Returns & Refunds

Last updated: 2026

1. Return Policy

30-day money-back guarantee.

2. Return Details

If you're not satisfied for any reason, email us within 30 days of delivery. We'll send a prepaid return label and issue a full refund once your return arrives — no restocking fee, no questions asked.

3. How to Start a Return

Email lichengfei7@gmail.com with your order number to begin the return process. Our team will respond within 1-2 business days with instructions.

4. Refund Timeline

Once your return is received and inspected, your refund will be processed to the original payment method within 5-10 business days.

5. Non-Returnable Items

For hygiene reasons, items that have been opened or used cannot be returned unless they are defective. This does not affect your statutory rights.

6. Contact

For return questions: lichengfei7@gmail.com