Privacy Policy
Last updated: June 2, 2026
1. Information We Collect
When you place an order on TrailRest, we collect the following information to fulfill your purchase:
- Contact details — name, email address, phone number, and shipping address you provide at checkout.
- Payment information — processed entirely by PayPal. We never see or store your credit card, debit card, or bank account details. PayPal provides us with a transaction ID and payment status only.
- Order details — products purchased, quantities, shipping destination, and order status.
- Technical data — IP address, browser type, and pages visited, collected via standard server logs for site operation and security.
2. How We Use Your Information
We use your information solely for:
- Processing and shipping your order
- Sending order confirmation and shipping updates via email
- Responding to customer support inquiries
- Improving site performance and preventing fraud
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Data Storage and Security
Order data is stored on Cloudflare's global infrastructure with encryption at rest and in transit. We retain order records for the period required by applicable law (typically 7 years for tax purposes). You may request deletion of your personal data at any time by contacting us.
4. Cookies
Our site uses essential cookies for cart functionality (stored in your browser's localStorage) and Cloudflare's security services. We do not use third-party tracking cookies or advertising cookies. No account registration is required to shop.
5. Third-Party Services
We use the following services to operate our business:
- PayPal — processes payments. Subject to PayPal's Privacy Policy.
- Cloudflare — hosts our website and provides security. Subject to Cloudflare's Privacy Policy.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, email us at support@trailrest.com. We will respond within 30 days.
7. Children's Privacy
TrailRest is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us immediately.
8. Contact
For privacy-related questions or data requests:
Email: support@trailrest.com